Refund Policy

Services can be canceled at anytime unless other commercial terms have been mutually agreed upon.

Nimblevox maintains a current balance of all unused funds. The customer has the right to request a refund of the total unused funds upon cancellation of the service. Once the funds have been used the sale is considered final, and the used funds may not be refunded.

Nimblevox charges monthly for phone numbers. Once the charge has been applied for the phone number the sale is considered final and may not be refunded.

Nimblevox amortizes the phone number charges for phone numbers purchased in the middle of the month. These charges will be applied during the next billing cycle. Phone number sales purchased during the month are considered final and may not be refunded.

Phone numbers canceled, or removed, during the billing cycle will not be billed during the next billing cycle.

To request a refund please contact support@nimblevox.com.