IVR, Text Messaging, Call Tracking, Voice Broadcast Enhanced for the Call Center Industry
Nimblevox can help your company with your call center by:
- Designing an auto-attendant by using our drag-and-drop tool in order to route callers to the appropriate call center
- Directing calling to our IVR to complete a customer satisfaction survey after they speak with your call center
- Driving traffic to your call center by using an outbound blast that will promote engagement
- Using voice broadcast to drive traffic to your call center in order to advice or any order issues that may need customer service interaction
